Legal & Compliance

Our policies and disclosures in one place. Each document shows when it was last updated.

Privacy Policy

How we collect, hold, use, and disclose personal information under the Australian Privacy Principles.

The terms and conditions governing your subscription to and use of the FreightVIS platform.

How we use cookies and similar technologies, and the choices available to you.

The third-party services that help us deliver FreightVIS and where they may process data.

Our security controls, hosting, encryption, and compliance posture for due diligence.

Customers with additional contractual requirements can request the following documents from us:

Data Processing Addendum (DPA) — for customers who require a formal data-processing agreement.
Service Level Agreement (SLA) — uptime and support commitments, available with Pro-tier subscriptions.

To request either document, or for any other legal or procurement enquiry, contact us at support@freightvis.com.