Subprocessor List

1. About this list

To provide FreightVIS, we engage trusted third parties ("subprocessors") to perform certain functions on our behalf. Some of these may store or process personal information that we handle for our customers. This page lists those subprocessors, the function they perform, and the location(s) where they may process data.

This list supports our Privacy Policy and, for customers who require one, our Data Processing Addendum. We require each subprocessor to commit to data-protection obligations substantially equivalent to those we owe our customers, and we take steps reasonable in the circumstances for any overseas disclosure, consistent with Australian Privacy Principle 8.

2. How we notify of changes

We update this page when we add or replace a subprocessor. Customers can request advance notification of changes by contacting support@freightvis.com.

3. Infrastructure subprocessors

• Supabase — database hosting (PostgreSQL), authentication, and file storage. Processes account, operational, and Customer Data.
• Vercel — application hosting and cookieless usage analytics. Processes technical and aggregated usage data; global edge network.

4. Service subprocessors

• Stripe — payment processing for subscriptions and client invoice payments (PCI DSS-compliant). Processes billing and payment data.
• Xero — accounting integration, enabled only when you connect your Xero account. Processes invoice and timesheet data at your direction.
• MYOB — accounting integration, enabled only when you connect your MYOB account. Processes invoice data at your direction.
• Google Maps Platform — address autocomplete, geocoding, routing, and distance calculations. Processes address and location data.
• Resend — delivery of transactional and notification email. Processes recipient email addresses and message content.
• Upstash — rate limiting to protect the Service against abuse. Processes technical request metadata.

5. Where data may be processed

Personal information may be processed in Australia and overseas — including in the United States, where several of these providers operate, and in other countries where our subprocessors maintain infrastructure. Processing locations are indicative and may change as providers update their infrastructure. Before disclosing personal information overseas, we take steps that are reasonable in the circumstances to ensure recipients handle it consistently with the Australian Privacy Principles.

6. Contact

Questions about this list can be sent to:

• Email: support@freightvis.com
• Post: FreightVIS, Australia