Support Centre
How can we help?
Search our knowledge base, browse help topics, or get in touch with our support team.
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Find answers organised by the area you need help with.
Quick Start
Get up and running
Step-by-step guides tailored to your role.
For Business Owners
- 1Complete the onboarding wizard
- 2Add your vehicles and depots
- 3Invite your team (Admin, Staff, Drivers)
- 4Create your first job
- 5Connect Xero, MYOB, and Stripe integrations
For Drivers
- 1Accept your email invitation
- 2Set your password and log in
- 3View your assigned jobs for the day
- 4Clock in/out for timesheets
- 5Capture Proof of Delivery on-site
For Clients
- 1Accept your portal invitation
- 2Log in to view your deliveries
- 3Track active jobs in real time
- 4View and pay invoices online
- 5Download delivery confirmations
Support by plan
Every plan includes support. Higher tiers get faster response times and dedicated channels.
Starter
Within 24 hours
- Email support
Plus
Within 4 hours
- Priority email support
- Extended hours
Pro
SLA-backed
- Dedicated account manager
- Phone support
- On-site training
Can't find what you're looking for?
Our team is ready to help. Send us a message and we'll get back to you based on your plan's response time.